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Shipping & Returns

Our Shipping policy

NOTE: WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS. PROCESSING ORDERS TAKES 2-3 BUSINESS DAYS BEFORE SHIPMENT. 

We determine the best shipping option, based on your selection and location.

We do not ship to PO Boxes.

You may estimate shipping and see the different options for each product by clicking on "estimate shipping" or by entering in your zip code when you view your shopping cart. You may select your final choice of shipping during our One Page Checkout process. 

Order Cancellations/Changes

Orders may not be cancelled or changed after 2 Business Hours. If your order status shows "Approved" that means that it already in process and cannot be cancelled. You need to call in your cancellation request.

Local Delivery Options

1) Free Store Pickup - If the item you are ordering is in stock or available for ship to store, you will be given this option.

2) Delivery Via Shell Truck - Delivery of ANY Size order in Salem OR Area one flat rate charge of $80. 

Shipping Times

Orders for home delivery ship within 1-2 business days. and we will unload the order within 40 ft of the deliver vehicle.

Orders for Delivery Via Shell truck are scheduled the day you place your order. You will receive an email with an estimated delivery date after your order has been processed.

Orders for Free Store Pickup are usually available for pickup the same day UNLESS your item is a ship to store item. You will receive an email notice when your order is ready for pickup.

Our return policy

  • Proof of purchase is required
  • No Returns allowed after 30 Days
  • Processing fee of 20% "could" apply to All Returns
  • Damaged, Dirty, or Weathered Products Are Not Returnable
  • Special Order items are Not Returnable
  • Discontinued/Clearance Items are Not Returnable
  • Custom milled, cut, or assembled items are Not Returnable
  • Item's Marked "No Returns" Are Not Returnable 

Our return policy exclusions are in place to make sure all of our customers get products they expect.